FAQ

Q: Are you open all year round?

A: Yes, but we do close for routine maintenance periodically throughout the year.

 

Q: Can I bring a cooler or my own food & beverage to the pool?

A: NO outside food or drink, coolers or 3rd party food delivery will be allowed inside the pool area. Refillable water bottles are permitted. Food and beverages are available for purchase at the poolside Grill - view hours of operation for the Grill & Snack Bar.

 

Q: Can I bring floats or lifejackets to the pool?

A: Floats are allowed but not in the Therapy Pool or the deep end of the Grand Pool.  Floats in the main pool must be appropriate in size to not impair the lifeguard's ability to see the bottom of what is under the float.   

Lifejackets are allowed in the Therapy Pool but not the deep end of the Grand Pool. 

 

Q: If we leave the pool during the day, can we return later?

A: Yes - Stamp your hand upon exiting. Re-entering the pool is free for your convenience. 

 

Q: Can I bring a tent to the pool?

A: For the safety of our guests, personal umbrellas, tents or shade structures are not permitted inside the facility.

 

Q: Are there locker rooms available?

A: Yes. We provide free lockers, private dressing rooms, and showers along with family changing rooms and ADA-accessible rooms.

 

Q: How big are the pools?

A: Our main pool, the Grand Pool, is 405 feet long and 100 feet wide at the widest point. It contains 1,071,000 gallons of water, and is kept at about 90° F / 32° C, and features a diving area and exercise lap lanes. Our therapy pool is 100 feet long and contains 91,000 gallons of water. It is kept at a temperature of about 104° F / 40° C.

 

Q: Are there slides and attractions? 

A: Yes. The Sopris Splash Zone includes the Shoshone Chutes, a whitewater river tube ride that plunges you downhill with plenty of twists, turns, and thrills. Additionally, you'll find three mini-water slides, waterfalls modeled after the popular Hanging Lake hike in Glenwood Canyon, interactive water features, shallow play areas, and shade structures for sun protection.

 

Q: What minerals are present in the water?

A: There are over 15 different minerals found in the chemical analysis, but the four most abundant minerals in the pool are Sodium Chloride, Potassium Sulfate, Calcium Sulfate, and Calcium Bicarbonate.

 

Q: Why does the water in the new Yampah Mineral Baths occasionally turn green?

The Yampah Mineral Baths are fed from the geothermal source spring at the east end of the resort. The water from the source spring contains several naturally occurring minerals, including iron. The interaction (balancing) of iron and chlorine can cause water discoloration, sometimes turning the water green. Chlorine is a necessary part of the water treatment system.


Q: Why do the pools have dark spots or discoloration on the bottom?

The Yampah Mineral Baths water treatment system is a combination of chlorine and state of the art ozone. You’ll notice that the discoloration is concentrated at the water inlets that fill the Yampah Mineral Baths. The natural minerals occurring in the source spring water, such as iron, cause discoloration that is emphasized by the white finish of the new pools. 
 

Q: Where does the hot water come from?

A: The Yampah spring is located at the eastern end of our property. It has a daily flow of 3,500,000 gallons of water, at approximately 122° F/ 51° C. The source for the Yampah Spring is south of the Colorado River in the Lookout Mountain and Grand Hogback areas. The water percolates through fractures in the bedrock formation into the Leadville aquifer. As this occurs, the water is heated by the geothermal gradient in the area.

 

Q: What is that egg-like smell?

A: Sulfate, which is a compound of Sulfur. Beneath the surface, as the water heats up due to increasing pressure and proximity to the earth’s core, it dissolves minerals including sulfur found in the surrounding soil and rocks. The sulfur binds with oxygen to form the compound sulfate. Sulfur compounds are naturally occurring in hot springs and the source of the characteristic eggy odor. According to BANA, The Balneology Association of North America, “Hydrating with Sulfur rich mineral waters has been used medicinally since ancient times.  It’s also known as “nature’s beauty mineral” because your body needs it to manufacture collagen which helps with skin elasticity and keeps us young looking. Sulfur is contained in every cell in the body. Approximately 0.25 percent of your total body weight is sulfur. It is most concentrated in keratin which gives you strong hair, nails and skin. Sulfur eases irritated skin conditions, relieves pain and helps protect the body and eliminate toxins.” Once you’ve enjoyed a soak in our sulfur-rich waters we think you’ll learn to love smell as we have, or maybe not, but we’re pretty sure you’ll feel better.

 

Q: Is there chlorine in the pools?

A: Yes. While we utilize a million-dollar, state-of-the-art ozone purification system, we are still required by State Health Department regulations to maintain chlorine residuals in our pools. Our water is monitored 24 hours a day to ensure the utmost purity for our guests.

 

Q: How often is the pool cleaned?

A: Our pool is filtered and purified 24 hours a day and both pools receive a complete changeover every six hours.

 

Q: Do you use any fresh water in the pools?

A: Yes. Because our water is so hot as it rises from underground (122° F / 51° C), we must add fresh water for cooling purposes.

 

Q: Where is the Lost & Found?

A: The Lost & Found is located in the pool lobby, with valuables kept in the Business Office. The hours of the Business Office are Monday through Friday, 8:00 AM to 5:00 PM. To claim your lost item, please fill out a Lost & Found form at the pool desk or the Business Office. You may also call the Business Office directly at (970) 947-2954. There is a small postage fee to return items by mail.

 

Q: Is there internet access available at Glenwood Hot Springs?

A: Yes. Complimentary high-speed, wireless internet access is available in all of the lodge guest rooms and the Ute Mountain and Iron Mountain meeting rooms. Complimentary Poolside Wi-Fi is also now available. A valid email address is all that is required to gain access.

 

Q: Can I bring a pet?

A: Glenwood Hot Springs is a pet-free facility. No pets, including emotional support animals are allowed at the pool. Only service animals with their owners will be permitted.

 

Q: What time is check-in and check-out at the Lodge?

A: Check-in is after 4:00 p.m. on the date of arrival and check-out is by 12:00 p.m. on the date of departure. Earlier check-in and later check-out times may be available but must be requested directly with the Lodge.

 

Q: What is your smoking policy?

A: There is no smoking allowed on the pool deck, lobby or other common areas. There are designated smoking posts prior to entering the pool. Exiting and re-entering the pool is free for your convenience.

 

Q: Can I visit for the day?

A: Yes. We are open to the public daily, except when the pool is under maintenance. Please check out the hours of operation and our daily rates. Should you prefer to stay with us, every lodge guest receives a complimentary full breakfast and unlimited swimming with each stay.

 

Q: If I arrive by RV, Camper, or Trailer, is there a place to park?

A: We have specific parking for all RVs, Campers or Trailers at our Lot A. This lot is conveniently located just to the west of the Hot Springs Pool at 152 W. 6th Street, Glenwood Springs, CO 81601. Please view our property map for additional details.

 

Q: Can I purchase a gift card?

A: Yes, gift cards are available and may be redeemed anywhere within the resort for lodging, pool admission, food at the Grill, purchases at the Shop or Athletic Club day passes. You can purchase gift cards online.

 

The pools will be closed for regularly scheduled maintenance on Tuesday-Wednesday, November 5-6.

The Grand Pool, Therapy Pool, and the new Yampah Mineral Baths are open year-round and waiting for you. Come visit us!

Sopris Splash Zone and Shoshone Chutes are now closed for the winter season. 

Check our schedule of Pool Closures before you purchase.